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VisitShetland, Market Cross, Lerwick, Shetland, ZE1 0LU, UK
Banks are open Mon-Fri 0900 - 1700. Automatic Teller Machines are situated outside all banks and at the Toll Clock Shopping Centre and the Sound Service Station in Lerwick.
Bureau de Change facilities are available at the Tourist Information Centre, the Post Office on Commercial Street in Lerwick, banks and some hotels.
Most hotels, restaurants and shops accept major credit cards.
British currency is pound sterling (£) and pence (p). Banknotes issued in Scotland, England and Northern Ireland are all legal tender in the UK.
For information regarding customs and duty free allowances, please contact HM Customs and Excise.
Driving is on the left hand side of the road. To drive in the UK, you must have a current driving licence. If you are driving your own car, please check you are properly insured prior to travel.
For Police, Fire Brigade or Ambulance, dial 999.
EU citizens are entitled to free or reduced cost medical treatment at National Health Service hospitals. With the exception of accident and emergency treatment, all non-EU members will be charged for medical treatment and must have adequate health insurance when travelling.
BBC Radio Shetland broadcasts on 92.7 FM, Mon-Fri 1730 and the local station, SIBC broadcasts on 96.2 FM around the clock.
Most post offices are open Mon-Fri 0900-1700 and Saturday 0900-1230 with stamps available from most stationery shops and Tourist Information Centres.
Most public telephones accept coins (10p, 20p, 50p, £1) but do not give change. You can purchase BT phonecards in denominations of £2, £3, £5, £10 and £20. Many phones also accept credit cards.
The Central Visitor Centre is located at the Market Cross on Lerwick's Commercial Street. The centre is open:
April-October
Mon- Fri, 0800 - 1800
Saturday and Sunday, 0800 - 1600
November-March
Mon - Fri, 0900 - 1700
The Tourist Welcome Lounge located at Sumburgh Airport is open:
Mon - Fri, 0900 - 1700
It is strongly recommended that visitors to the UK arrange travel insurance to cover the loss of possessions and money as well as health and dental treatment.

Shetland offers the best wildlife-watching in Scotland - FACT.
Over a million breeding seabirds, the highest density of Otters in Europe, regular sightings of Killer Whales and superb displays of rare sub-arctic flora. Our award-winning holidays offer everything from fully guided wildlife weeks and long weekends, dedicated birdwatching holidays plus photographic, walking and insight holidays.
Visit our extensive website www.shetlandwildlife.co.uk or call Shetland Wildlife on 01950 422483 for a choice of over 30 holidays!
Enjoy a trip on the Swan this summer and experience the world of a resilient vessel restored to glory. Join a crew who love the sea, and be part of a learning experience!
'White Nights', Ann Cleeves' sequel to her award-winning 'Raven Black', has now been published. Don't miss a reading and signing from Ann in the Lerwick tourist office, Market Cross at 11.30am on Saturday 17th May.
A new campus is to be set up in Lerwick for the new interdisciplinary Centre for Nordic Studies.
More Info (pdf)
Organisers of Shetland’s first ever Festival of Nature, to be piloted from 4th to 12th July 2008, are calling on local businesses...
Read full Press Release (pdf)
The Shetland Museum and Archives on short list for The Art Fund Prize for museums and galleries 2008...