VisitShetland
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with our Customer Service team for site assistance.
Phone
+44 (0)8701 999 440
Online Form
Please use this form to send us a message.
Address
VisitShetland, Market Cross, Lerwick, Shetland, ZE1 0LU, UK
Welcome to Shetland
A-Z
Banking
Banks are open Mon-Fri 0900 - 1700. Automatic Teller Machines are situated outside all banks and at the Toll Clock Shopping Centre and the Sound Service Station in Lerwick.
Bureau de Change
Bureau de Change facilities are available at the Tourist Information Centre, the Post Office on Commercial Street in Lerwick, banks and some hotels.
Credit Cards
Most hotels, restaurants and shops accept major credit cards.
Currency
British currency is pound sterling (£) and pence (p). Banknotes issued in Scotland, England and Northern Ireland are all legal tender in the UK.
Customs and Duty Free
For information regarding customs and duty free allowances, please contact HM Customs and Excise.
Driving in the UK
Driving is on the left hand side of the road. To drive in the UK, you must have a current driving licence. If you are driving your own car, please check you are properly insured prior to travel.
Emergency Services
For Police, Fire Brigade or Ambulance, dial 999.
Health Care
EU citizens are entitled to free or reduced cost medical treatment at National Health Service hospitals. With the exception of accident and emergency treatment, all non-EU members will be charged for medical treatment and must have adequate health insurance when travelling.
Local Radio
BBC Radio Shetland broadcasts on 92.7 FM, Mon-Fri 1730 and the local station, SIBC broadcasts on 96.2 FM around the clock.
Postal Services
Most post offices are open Mon-Fri 0900-1700 and Saturday 0900-1230 with stamps available from most stationery shops and Tourist Information Centres.
Telephone Service
Most public telephones accept coins (10p, 20p, 50p, £1) but do not give change. You can purchase BT phonecards in denominations of £2, £3, £5, £10 and £20. Many phones also accept credit cards.
Tourist Information Centre
The Central Visitor Centre is located at the Market Cross on Lerwick's Commercial Street. The centre is open:
April-October
Mon- Fri, 0800 - 1800
Saturday and Sunday, 0800 - 1600
November-March
Mon - Fri, 0900 - 1700
The Tourist Welcome Lounge located at Sumburgh Airport is open:
Mon - Fri, 0900 - 1700
Travel Insurance
It is strongly recommended that visitors to the UK arrange travel insurance to cover the loss of possessions and money as well as health and dental treatment.
VisitShetland Survey
Have You:
- Previously visited Shetland?
- Not made plans to visit Shetland but would like to in the future?
- Tried to visit Shetland in the past but couldn't get travel or accommodation to suit your needs?
Complete our Online Survey to let us know about your experience
Feature
2009 Photo Competition
VisitShetland is pleased to announce the launch of their 5th annual photocompetition. This year's theme is 'Shetland's Wild Side'.
Advertising Feature
2009 Wildlife Holidays In Shetland
Shetland offers the best wildlife-watching in Scotland - FACT.
Over a million breeding seabirds, the highest density of Otters in Europe, regular sightings of Killer Whales and superb displays of rare sub-arctic flora. Our award-winning holidays offer everything from fully guided wildlife weeks and long weekends, dedicated birdwatching holidays plus photographic, walking and insight holidays.
Visit our extensive website www.shetlandwildlife.co.uk or call Shetland Wildlife on 01950 422483 for a choice of over 30 holidays!
Feature
Blue Sky Holidays
Don't miss the opportunity to join an art holiday experience with Blue Sky Studios this summer! There will be different locations for inspiration and the chance to use charcoal, inks, pencil and watercolour.Feature
Upcoming Event: Shetland Nature Festival
Shetland's 2nd Nature Festival is set to start this Friday until 12th July. Don't miss this opportunity to join a variety of specialised wildlife tours with local rangers, photography sessions and expert talks.
Feature
Geopark Shetland Celebrates Shetland Nature Festival
Building on the success of the launch of the Volcano Trail and Geopark Shetland website, Geopark Shetland is holding a number of exciting events to celebrate this years’ Shetland Nature Festival.
Feature
Shetland Museum and Archives seeks information on Emigrants for Hamefarin Exhibition
In 2010, Shetland will host a Hamefarin (homecoming), welcoming Shetlanders from all around the world back to their home islands. As part of the celebrations Shetland Museum and Archives is developing a special exhibition and are appealing for images and objects relating to Shetland emigrants. (Above photo: Laurence and Ester Ward on Daytona Beach, Florida, USA, August 1954)
Feature
Shetland in the Viking World: Exciting conference in Shetland this summer
Shetland Amenity Trust is to hold an exciting Viking conference, which will explore Shetland’s place in the Viking world, from the 16th - 19th July 2009.